Warranty
WPM Pro — 2 years; WPM Basic — 1 year (both counted from the date you receive the machine).
We expressly warrant to all purchasers of printer for walls that spare parts (printhead excluded) shall be replaced for free from manufacturing defects in materials and workmanship which are discovered within the 1 or 2 years warranty period)
You can extend your coverage with our PrinterCare+ Plan by anytime. But technical support will always be free, please rest assured.
Detailed training
Detailed training to ensure the client can perfectly set up, operate and maintain the printer yourself
Free lifetime technical support
Free lifetime technical support & troubleshooting service (Email, Message, Face-to-face Video Call etc.)
Parts replacement service
We provide parts replacement service for all parts/components of our printer. The parts will be sent from China by DHL/FedEx/UPS within 7-10 days to avoid business intervals.
Always updated
When a new upgrade is available, whether it’s about software or hardware, we will notify our customers and assist them in upgrading their machines so that they can stay up to date.










